Introduction
Xtreme Home Solution, LLC ("we," "us," or "our") operates XtremeCRM — a customer relationship management platform for real estate wholesalers. This Privacy Policy describes how we collect, use, and share information when you use our services at xtremecrm.online (the "Service").
Information we collect
Account information. When you create an account, we collect your name, email address, organization name, and password. If you sign in with Google, we receive your name and email from Google.
CRM data. We store the data you enter into the Service — leads, buyers, deals, tasks, documents, notes, and communications. This data belongs to you.
Payment information. Payment processing is handled by Stripe. We do not store your credit card numbers. Stripe may collect payment details in accordance with their privacy policy.
Usage information. We collect information about how you use the Service — pages visited, features used, and actions taken. We use Vercel Analytics for this purpose.
Device information. We may collect browser type, operating system, and device identifiers for security and optimization purposes.
How we use your information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related notifications
- Send you follow-up reminders, weekly digests, and service-related emails
- Respond to your requests and provide customer support
- Monitor and analyze usage trends to improve the Service
- Detect, investigate, and prevent fraudulent or unauthorized activity
Data sharing
We do not sell your personal information. We may share information with:
- Service providers — Supabase (database hosting), Stripe (payments), Resend (emails), Vercel (hosting), and Google (maps / authentication).
- Within your organization — team members can access shared CRM data based on their assigned roles.
- Legal requirements — if required by law, regulation, or legal process.
Data security
We implement industry-standard security measures including:
- Row-level security isolating each organization's data
- Encrypted data transmission (TLS / SSL)
- Secure authentication with password hashing
- Role-based access controls within organizations
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Data retention
We retain your data for as long as your account is active. Deleted records are moved to trash and automatically purged after 30 days. When you delete your account, all associated data is permanently removed — leads, buyers, deals, tasks, documents, and team-member accounts.
Your rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information — we do not sell personal information
- Non-discrimination for exercising your privacy rights
To exercise these rights, email us at support@xtremecrm.online.
Cookies
We use essential cookies for authentication and session management. We use Vercel Analytics which may use cookies for usage tracking. We do not use advertising cookies or third-party tracking cookies.
Children's privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy, contact us at:
Xtreme Home Solution, LLC
support@xtremecrm.online